Auction Business Frank Ross on 11 Apr 2007 12:35 am
Looks Like eBay’s new SYI has Issues
The other day I did an eBay Kudos, so I guess I’ll have to balance it out with a PFFT. After doing a physical count, I was trying to correct the counts on a few eBay store items. I get this very helpful error —
This feature is temporarily unavailable
Your selections have caused errors. Please click Continue below to go back and correct your errors.
{ Id : RYI.BIZ.336, Severity : ERROR=3, Parameters : {}, Correlations : {} }
Now, that’s as clear as mud! You click continue and it goes to the start of SELL YOUR ITEM screen. HA! Someone in eBay’s programming department needs a “smackdown” lesson in error trapping and handling. Aside from that, this seems to be a problem with the new screen only. A few of our items still retain the old SYI screen I guess due to the fact they’ve been around for awhile in the ‘Good Til Canceled’ mode. There is no problem with those.
I tried calling it in to Powerseller support, but they blew me off and asked me to email the error message, explaining that technical issues like that should be emailed in (or something like that). We’ll see what they say. Anyone else seen this?