eCommerce Frank Ross on 22 Sep 2008 01:29 pm
Monster Commerce Migration on Hold
Monster Commerce was acquired by Network Solutions nearly 3 years ago in December of 2005. As with most “big fish little fish” acquisitions, the little fish gets swallowed up. This situation is no different. Late last year Monster Commerce announced it was upgrading its native client base to the Shopping Cart system version 7. Version 7 is really a native Network Solutions shopping cart system and the Monster Commerce brand is not even visible there.
Monster Commerce began the migrations this summer and I have to assume they haven’t gone as planned. Our two MC sites were slated for September and we even had dates that the sites were to ‘go live’. However, Monster Commerce abruptly pulled the plug on the remaining migrations until after the new year. We received the following notice to this effect, but with no new ETA date.
We have decided to stop all migrations, due to our capacity in technical support. If you were in the middle of your migration, and would like to finish your migration, please place a ticket by using the MyMC/Support link at the top of this page. If you want to continue to use your version 4 site, you do not need to take any steps. If you have not received any information regarding your migration, you can disregard this message.
It appears they were overwhelmed with issues in their technical support. They also may have received some complaints about merchants having to make the transition to a new shopping cart system heading into the holiday season. At any rate, the Monster Commerce brand will live on for a bit longer anyway.